How to change Technician on a closed Job?

Modified on Wed, 6 Nov at 11:28 AM

Step 1:

Search for the Job that needs to be edited.

On the Job Manager, Click on the Tools icon, located at the top right hand corner.

Step 2:

Click on the Open button to re-open the job as shown below.

A screenshot of a computer

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Step 3:

Refresh the page(F5)

Note that the status of the Job has changed to In Progress
Click on the Tools button.


Step 4:

The Job Tools pop up screen will show as below.

Click on the Change Technician drop down to change the assigned Technician.

Then click on the Save Job button.

 

 

Step 5:


Refresh(F5)
Then click on the Tools button again.
Then finally click on the Close button again to close the job.

 

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