How do disable / reset MFA?

• MFA may need to be reset if user does not have access to the codes.
• It can be re-instated again.
• Can only be reset by Admin.

Pre-requisite:

Step 1: 

Click on the Users navigation bar item, within the Administration section. 

Step 2:

Search for the User who needs MFA to be disabled.

Step 3:

On the menu at the top, click on Edit menu-item.

Step 4:

On the right-hand side, on the block for Security Settings, which is below Change User Password block, click on Disable & Reset MFA button.

 A confirmation message will show that MFA has been reset.