How to unlock account for Client User?

Step 1:

To create a Client User, you can click on the All Clients navigation bar item, found on the left beneath the CLIENTS sub-heading.

On the screen that opens, search for your Client as per below screenshot.

Click on the Client name to open the Client screen.

Step 2:

Click on the Client Users menu-item.

Step 3: 

Click on the User who needs to be unlocked.

Step 4:

Click on the Unlock Account button to unlock the account.

A confirmation message will show that account has been Unlocked.

The status of the Account will now reflect that the Account is active.