How to reset password for Client User?

Modified on Thu, 14 Nov at 1:48 PM

Password requirements:

  • Password length should be 14 characters minimum.
  • Different from your 5 previously used passwords.
  • A combination of upper case(X Y Z) and lower case(x y z) characters.
  • Number (1 2 3)
  • Special characters or Symbols (#@!%)


Step 1:

To create a Client User, you can click on the All Clients navigation bar item, found on the left beneath the CLIENTS sub-heading.

On the screen that opens, search for your Client as per below screenshot.

Click on the Client name to open the Client screen.


 

Step 2:

Click on the Users menu-item.


 

Step 3: 

Click on the User whose password needs to be changed from the list.


A screenshot of a computer

Description automatically generated

 

Step 4:

On the Change User Password field, type in the new password and also confirm the new password.

Click on the Change Password button.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article