How does Admin perform Password reset?

Modified on Thu, 14 Nov at 1:51 PM

Password requirements:

  • Password length should be 14 characters minimum.
  • Different from your 5 previously used passwords.
  • A combination of upper case(X Y Z) and lower case(x y z) characters.
  • Number (1 2 3)
  • Special characters or Symbols (#@!%)


Pre-requisite:

  1. View User Index permission is required.


Step 1: 

Click on the Users navigation bar item, within the Administration section. 

A list of all users will show if there are any.

You can also use the search bar to search for the user as shown below.

Click on the User whose password needs to be reset. 

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 Step 2:

 On the menu at the top, click on Edit menu-item.

 Step 3:

On the right hand site, on the block for Change User Password, type new password and confirm it.

Click on the Change Password button.

 Step 4:

The Change User Password screen will pop-up, asking for confirmation to change the users password as shown below.

Click on the Confirm button, to change the password.

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