Password requirements:
- Password length should be 14 characters minimum.
- Different from your 5 previously used passwords.
- A combination of upper case(X Y Z) and lower case(x y z) characters.
- Number (1 2 3)
- Special characters or Symbols (#@!%)
Step 1:
On the sign in screen, click on the forgot password link as shown below
Step 2:
Type in the email address that needs to be reset, as shown below.
And then click on close and check your emails for the link.
Step 3:
On the email received, click the link provided to start the resetting process.
Step 4:
You will then be taken to the below screen.
Provide new password.
Confirm new password.
Click the Reset Password button.
Once reset, you will be able to login.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article